Visit http://www.brookpointeinn.com/useourpool to learn more information about our VIP Program. Our VIP program allows local guests to pay a flat fee per month or per day to use hotel pool and exercise facilities. Hotel guests can always use the facilities at their leisure at no cost. Hotel guests can at anytime participate in any and all classes offered in our VIP program without any cost. A daily rate for VIP guests is only $7.50 per day. Monthly prices start at $19.99 for the first guest per month and $4.99 for each additional guest per month. Senior citizens prices are $14.99 per month for the first guest and $4.99 for each additional guest. Family value prices are set at $39.99 and cover up to eight family members. If you are in need of questions regarding your account please contact 574-306-4100. You can cancel your account at www.cancel-my-account.com/brookpointeinn. In order to cancel your account you must fulfill your one year contract and must complete the form on the cancel my account website. No refunds are allowed on the VIP program for any reason. Brook Pointe Holdings will not sell or lease any of your information outside of William James Morris Companies. Your privacy is important to us and no information about usage and attendance through the VIP program will ever be given out. You can use the above Web Portal to access information about your account.
Business Partners Program
Our Business partners program allows businesses a great way to advertise with Brook Pointe Inn. Our prices for the program are as follows and are all monthly prices: $9.99 website listing, $12.99 website listing and in room books, $18.99 website listing, in room books, and listed on the Brook Pointe Value Card. If you are in need of questions regarding your account please contact 574-306-4100. You can cancel your account at www.cancel-my-account.com/brookpointeinn. In order to cancel your account you must fulfill your one year contract and must complete the form on the cancel my account website. No refunds are allowed on the Business Partners program for any reason. Brook Pointe Holdings will not sell or lease any of your information outside of William James Morris Companies. You can login to the web portal to update account information.
Hotel Guest Cancellation/No Show Policy
It is the policy of Brook Pointe to charge for the stay unless the customer calls and cancels their stay within the cancellation time frame. If the reservation is cancelled or modifed up to 36 hours before date of arrival, no fee will be charged. If cancelled or modified later or in case of no-show, 100 percent of the first two nights will be charged.
Guests per Room
For liability reasons, we strongly enforce a maximum occupancy of five guests per room, including infants, in our standard rooms and a maximum occupancy of 3 in our suites.
We at Brook Pointe Inn doing business as Brook Pointe Holdings Inc value your privacy. Brook Pointe Holdings Inc. will not sell or lease any of your information outside of our company. Information we gather on your account and usage will strictly be used to better our programs, employee training, and identify bad debt potential. Usage of the online portal is tracked and recorded for accuracy of payment transactions. If you have any questions on how we use your account information please contact 574-306-4100 and request a usage billing event log.
At Brook Pointe Inn we will be happy to accommodate your pets when you stay with us, however there are a few rules and policies that must be followed:
- There is to be no more than 3 pets in a room.
- There must be precautions taken to protect the pet, staff, and our guests here at the hotel. The pet should always be walked with a leash.
- The pet may not visit other rooms and may not be in the common dining room.
- If there is any complaint by another guest because of barking, we will have to ask the pet owners to leave.
- The fee for the additional pet guest is $25.00 a day per pet.
In order to provide you with exceptional amenities and a great experience, we charge a mandatory resort fee of $7.50 per night, above and beyond the cost of your room.