We take all our reviews very seriously, a bad review gives us the opportunity to see where we need to improve, a good review shows us we are on the right track.
From now through August, we are holding a contest for our employees here to try to receive as many positive reviews that mention their name. Either a 5 star review on FaceBook, or a positive Trip Adviser will qualify for your favorite Brook Pointe employee.
This contest is going to generate a ripple effect; improving moral and creating smiles.
Thank you for your reviews.
Kari ( and did I mention how great you look today? )